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Cookie Notice

Our website,, is operated by N O W Payment Services Provider LLC (company number 767072).

Where we use “we”, “our” or “us” in this notice, we mean N O W Payment Services Provider LLC unless we say otherwise.

Where we use “our site” in this notice, we mean

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our site. Our site recognises those cookies on each subsequent visit, enabling our site to recognise you.

Unless you have adjusted your browser settings to refuse cookies (and details of how to do this are signposted at the end of this notice), our site will set cookies as soon as you visit our site.

How and why we use cookies

We use cookies on our site to:

  • recognise you whenever you visit our site
  • remember the notifications you’ve seen so that we don’t show them to you again
  • allow you to navigate between pages efficiently
  • measure how you use our site so it can be updated and improved to give you the best possible experience on our site.

The information we obtain from our use of cookies will not usually contain information from which you can easily be identified, such as your name.  However, we do collect some personal data relating to your computer or other electronic device, such as your IP address, your browser and/or other internet log information.

In most cases we will need your consent in order to use cookies on our site.  The exception to this is where the cookie is essential in order for us to provide you with a service you have requested.

You may withdraw your consent or acceptance at any time by following the instructions for disabling cookies, signposted at the end of this Cookie Notice.

We use the following cookies on our site:

Essential Cookies

These cookies are essential in order to enable you to move around our site and use its features, such as accessing secure areas of our site. Without these cookies, services you have asked for cannot be provided.

Cookie name What is the purpose of this Cookie How long this Cookie lasts


Essential Third Party Cookies

Third parties’ cookies are used to provide important functionality to our site, as well as collecting anonymous user data for analysis.

Cookie name What is the purpose of this Cookie How long this Cookie lasts

wcsid, _oklv, _ok, _okbk, _okdetect


hblid, olfsk

We use Olark Live Chat on the website which uses cookies to collect information from customers who want to ask a question on the website.

Olark’s Privacy Policy can be found at

End of browser session

Up to 2 years

APISID, HSID, NID, PREF, SAPISID, SID, SSID These cookies are used by Google reCAPTCHA to determine and verify that the user is not a robot.

Google’s Privacy Policy can be found at


Up to 2 years


Functional Cookies

These non-essential cookies allow our site to remember choices you make. The information these cookies collect may be anonymised and they cannot track your browsing activity on other sites.


Cookie name What is the purpose of this Cookie How long this Cookie lasts
N/A N/A  N/A


Third Party Performance Cookies

These non-essential cookies collect information about how visitors use our site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Cookie name What is the purpose of this Cookie How long this Cookie lasts




We use Google analytics to collect information about how you use our site.

We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to our site, where visitors have come to our site from and the pages they visited.

We don’t allow Google to use or share our analytics data.

Google analytics stores information about:

●      The pages you visit on our site

●      The actions you perform on our site

●      How long you spend on each page

●      How you got to our site

●      What you click on while you’re visiting our site

●      Information about the browser and device you use to navigate our site, (including an anonymised IP address).

●      We don’t collect or store any personal information (for example your name or address) that can be used to identify who you are.

2 years,

1 minute,

24 hours



Where to find more information

You can adjust the settings in your web browser to determine whether sites can set cookies on your computer.  More information about cookies and how to manage them, specific to your browser, can be found at

If you have any further questions, comments or requests regarding our cookies notice or how we use cookies on our site, please contact us at or on 800 669 66639.